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4 Ways To Improve Your Restaurant Standards

restaurant services

When you run a restaurant, there are specific standards you are expected to maintain. To trade, you need to maintain a good rating with the Food Standards Agency; you need to follow certain practices and protocols regarding cooking, storing and serving your foods and cleaning methods. But on top of this, when you are looking to improve your standards, there are other factors you should be looking at too.

Replace Worn Surfaces

At first, it might not seem like such an issue to have worn surfaces in your kitchen and restaurant. But of course, these surfaces can pose a risk to food safety. For example, if you have a surface that has deep cuts, this could allow bacteria to get into the food, which is very dangerous for customers and employees who handle the food.

You must replace any worn surfaces not to put your customers or your employees at risk. Opt for stainless steel work surfaces or hygienic wall cladding from Cladding Monkey to help you update your kitchen and restaurant and improve standards too.

Regular Employee Training

If you want to improve your standards, it’s not just about what you are doing at the restaurant. It’s also about how your employees behave and how well they are trained.

Employee training is vital for several reasons. 

 

  • Firstly, it ensures that your staff know how to work in a safe environment and follow all the necessary procedures when handling food and cleaning dishes. This makes sure customers get an enjoyable experience at your restaurant. 
  • Secondly, it makes sure that staff are following protocols when working with food. Good employee training can help prevent any potential health hazards from occurring, which will damage your reputation and hurt your bottom line.
  • Thirdly, it can be beneficial for staff morale too. When employees feel good about their workplace, they will be more likely to go above and beyond for the company, which means better customer service and higher productivity levels.
  • Fourthly, regular employee training can show customers that you care about providing them with a safe place to dine while offering good quality food.

Use Technology

New technology is being developed all the time, and it can be beneficial for your business. There are many benefits of using new technology to improve your restaurant standards, including ease of use, efficiency and speed.

For example, you could use an app that would allow people to order on the go, so customers wouldn’t have to queue up and wait in line. This can be beneficial if you are running a takeaway establishment or food truck – meaning your customers could get their food quickly without having to stand in a long line. What’s more, this app would also give you information about who has picked up their order and when they’re due back at the shop too.

There are also so many other ways technology can be used in your restaurant for improved standards – such as video monitoring systems that allow you to see what is happening in every area of your restaurant from one place or offering online ordering for even faster service.

Ensure Cleaning and Hygiene Is Adhered To

Maintaining a high level of cleaning and hygiene in your restaurant is essential. This means that all employees should be regularly using the bathroom, ensuring cooking areas are properly cleaned after every use, and ensuring food is stored in the fridge at a safe temperature.

Ensure Accurate Wait Times

One of the most important factors is how long you spend on each customer. You want to keep your wait times as short as possible, but you also have to ensure that you have enough staff on hand during busy periods so that you can still serve people quickly. This will help you maintain a good reputation and mean that customers are more likely to come back.

PM Today Contributor
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